Product
<p style="margin-bottom: 0.11in; line-height: 108%; page-break-before: always;"><span style="font-size: x-large;" size="5"><span lang="en"><b>Product</b></span></span></p>
<p style="margin-top: 0.19in; margin-bottom: 0.19in; line-height: 100%;" align="justify"><span style="font-size: large;" size="4"><span lang="en"><b>How do I know if an item I want is available?</b></span></span></p>
<span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">The availability of each Hasbro Pulse item is shown on its product description page. Most in stock items are dispatched (leave our fulfillment center) within 2 business days (Monday through Friday, excluding bank holidays in the UK) of when the order is placed.</span></span></span></span><br /><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">We will deliver pre-order items as soon as they become available.</span></span></span></span><br /><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">The availability of any item we sell is subject to change.</span></span></span></span>
<p style="margin-top: 0.19in; margin-bottom: 0.19in; line-height: 100%;" align="justify"><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-size: large;" size="4"><span lang="en"><b>What exclusives do you have planned for the future?</b></span></span></span></span></p>
<span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">We are always working on adding new exclusives, so we suggest checking our exclusive category page regularly.</span></span></span></span>
<p style="margin-top: 0.19in; margin-bottom: 0.19in; line-height: 100%;" align="justify"><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-size: large;" size="4"><span lang="en"><b>Where can I find more information on an item?</b></span></span></span></span></p>
<span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">On each product description page, we describe the item, highlight its special features, show its availability, and offer delivery details. In addition, we suggest similar items or accessories you might like. If you have a specific question that cannot be answered with the information provided, we’re here to help.</span></span></span></span><br /><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif">You can contact</span> c<span style="font-family: Calibri, serif;" face="Calibri, serif">ustomer services at </span><span style="font-family: Calibri, serif;" face="Calibri, serif"><a href="https://hasbropulseuk.myshopify.com/pages/contact-us" title="Contact Us">Contact Us</a> or via email at <a href="mailto:customerservice_uk@hasbropulse.com">customerservice_uk@hasbropulse.com</a></span><span style="color: #0563c1;" color="#0563c1"><u><span style="font-family: Calibri, serif;" face="Calibri, serif">.</span></u></span></span></span>
<p style="margin-bottom: 0.11in; line-height: 108%;"><span style="font-size: large;" size="4"><span lang="en"><b>Pre-Order</b></span></span></p>
<span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">We are happy to offer select pre-order items. Though these items are not yet available for delivery, we provide an estimated date on each product description page of when such Products are expected to be available (subject to change).</span></span></span></span><br /><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">At the time of your order for a pre-order item, we authorize your card on file to ensure that it is valid and has funds available. Nothing is collected at this time for pre-order items, and this </span></span><span style="font-family: Calibri, serif;" face="Calibri, serif">authorisation</span><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en"> will disappear in a matter of days (time depends on your card issuer). We only collect for pre-order purchases when the product is about to be delivered. If there are any issues with your order, we will send you an email.</span></span></span></span>
<p style="margin-top: 0.19in; margin-bottom: 0.19in; line-height: 100%;" align="justify"><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-size: large;" size="4"><span lang="en"><b>What if a Product I ordered is missing parts or instructions?</b></span></span></span></span></p>
<span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">If an item you ordered is missing parts or instructions, please contact our c</span></span><span style="font-family: Calibri, serif;" face="Calibri, serif">ustomer services at </span><span style="font-family: Calibri, serif;" face="Calibri, serif"><a href="https://hasbropulseuk.myshopify.com/pages/contact-us" title="Contact Us">Contact Us</a> or via email at <a href="mailto:customerservice_uk@hasbropulse.com">customerservice_uk@hasbropulse.com</a></span><span style="color: #0563c1;" color="#0563c1"><u><span style="font-family: Calibri, serif;" face="Calibri, serif">.</span></u></span></span></span>
<p style="margin-top: 0.19in; margin-bottom: 0.19in; line-height: 100%;" align="justify"><span style="font-size: large;" size="4"><span lang="en"><b>How do I know if an item I want is available?</b></span></span></p>
<span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">The availability of each Hasbro Pulse item is shown on its product description page. Most in stock items are dispatched (leave our fulfillment center) within 2 business days (Monday through Friday, excluding bank holidays in the UK) of when the order is placed.</span></span></span></span><br /><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">We will deliver pre-order items as soon as they become available.</span></span></span></span><br /><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">The availability of any item we sell is subject to change.</span></span></span></span>
<p style="margin-top: 0.19in; margin-bottom: 0.19in; line-height: 100%;" align="justify"><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-size: large;" size="4"><span lang="en"><b>What exclusives do you have planned for the future?</b></span></span></span></span></p>
<span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">We are always working on adding new exclusives, so we suggest checking our exclusive category page regularly.</span></span></span></span>
<p style="margin-top: 0.19in; margin-bottom: 0.19in; line-height: 100%;" align="justify"><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-size: large;" size="4"><span lang="en"><b>Where can I find more information on an item?</b></span></span></span></span></p>
<span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">On each product description page, we describe the item, highlight its special features, show its availability, and offer delivery details. In addition, we suggest similar items or accessories you might like. If you have a specific question that cannot be answered with the information provided, we’re here to help.</span></span></span></span><br /><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif">You can contact</span> c<span style="font-family: Calibri, serif;" face="Calibri, serif">ustomer services at </span><span style="font-family: Calibri, serif;" face="Calibri, serif"><a href="https://hasbropulseuk.myshopify.com/pages/contact-us" title="Contact Us">Contact Us</a> or via email at <a href="mailto:customerservice_uk@hasbropulse.com">customerservice_uk@hasbropulse.com</a></span><span style="color: #0563c1;" color="#0563c1"><u><span style="font-family: Calibri, serif;" face="Calibri, serif">.</span></u></span></span></span>
<p style="margin-bottom: 0.11in; line-height: 108%;"><span style="font-size: large;" size="4"><span lang="en"><b>Pre-Order</b></span></span></p>
<span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">We are happy to offer select pre-order items. Though these items are not yet available for delivery, we provide an estimated date on each product description page of when such Products are expected to be available (subject to change).</span></span></span></span><br /><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">At the time of your order for a pre-order item, we authorize your card on file to ensure that it is valid and has funds available. Nothing is collected at this time for pre-order items, and this </span></span><span style="font-family: Calibri, serif;" face="Calibri, serif">authorisation</span><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en"> will disappear in a matter of days (time depends on your card issuer). We only collect for pre-order purchases when the product is about to be delivered. If there are any issues with your order, we will send you an email.</span></span></span></span>
<p style="margin-top: 0.19in; margin-bottom: 0.19in; line-height: 100%;" align="justify"><span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-size: large;" size="4"><span lang="en"><b>What if a Product I ordered is missing parts or instructions?</b></span></span></span></span></p>
<span style="font-family: Gilroy, serif;" face="Gilroy, serif"><span style="font-size: small;" size="2"><span style="font-family: Calibri, serif;" face="Calibri, serif"><span lang="en">If an item you ordered is missing parts or instructions, please contact our c</span></span><span style="font-family: Calibri, serif;" face="Calibri, serif">ustomer services at </span><span style="font-family: Calibri, serif;" face="Calibri, serif"><a href="https://hasbropulseuk.myshopify.com/pages/contact-us" title="Contact Us">Contact Us</a> or via email at <a href="mailto:customerservice_uk@hasbropulse.com">customerservice_uk@hasbropulse.com</a></span><span style="color: #0563c1;" color="#0563c1"><u><span style="font-family: Calibri, serif;" face="Calibri, serif">.</span></u></span></span></span>
